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Taking Pictures
by Sasha Stone

"If we were all in the movies, maybe we wouldn't be so bored."
-- Daniel Johnston

It can be a crushingly lonely world. We exist in parallel worlds. There's reality, and there's generated and regenerated fantasy to sell us on a kind of happiness. They're waiting in mail boxes on the pages of clothing catalogs, they're between stories and on food labels - they are there from the time we're able to recognize them, and will be there until the day we die. They are everywhere. Most of us can tell the difference. Most of us know that those smiling faces looking right at us are actors and models paid to look happy. Most of us know that happiness is ours to make or choose. But what of those who can't tell the difference?

They end up being arrested for handcuffing themselves to David Letterman's coffee table. They are shot while trying to hop Madonna's fence. They are given restraining orders. Or else they lead lives of quiet desperation, faithfully cutting out pictures and pasting them in a photo album or on their wall. The photos, the commercials, the movies, the songs, fuel an already rich fantasy life.

It is from this idea that Mark Romanek's graceful, anguished meditation on loneliness, One Hour Photo springboards. Robin Williams, in the performance of his career, plays quiet, lonely Sy Parrish, a clerk at the one hour photo in a vast megastore "SavMart." Sy has been working there eleven years. He carefully calibrates the machine to perfection so that the images it spits out can be the ideal he wants them to be. Sy knows his machine. And he knows his customers. He knows that first time parents go nuts with pictures. He knows that people barely look at him when they drop their film off. He knows that some of these people obsess on anal sex, and others do nothing but photograph their cat. He sees it all, for better or worse.

He has fixated on what appears to be the catalog-perfect family ­ Will Yorkin, his wife Nina and their son Jake (Michael Vartan, Connie Nielsen and Dylan Smith). Sy has been developing their photos for six years, and is so taken by them that he's filled his head with indulgent fantasies about how he's not the faceless, invisible "photo guy," but rather "Uncle Sy," their cherished relative. He tells us in voice-over that having your picture taken is like saying, "I was here and someone cared enough about me to take this picture."

When young Jake worries about Sy, sensing his palpable isolation, his mother reminds him in a sweet but lame way that they donšt know whether or not Sy has friends. Maybe, she offers, he has a girlfriend and a mommy and daddy who love him. Maybe. But Jake knows what we know: Sy has no one. He has no faces - only the prints he skims from his customers.

Sy's manufactured fantasies are shattered when they come up against his coarse boss (Bill Owens) who feels it necessary to remind Sy of his place on the food chain. This manager, of course, takes his own job a tad too seriously, and seems as ridiculous as Sy. Isn't he wearing a uniform too? Taking orders from a behemoth? Even so, SavMart doesn't appear to have room for a wacko like Sy, and before long he gets fired. This triggers, predictably, a burst of anger. Sy will either do something terrible or implode. We worry for him, we worry for the Yorkins.

First time writer/director Romanek, who made his reputation doing music videos for Madonna and Nine Inch Nails, has delivered one of the most on-target portraits of an American nobody since Travis Bickle in Taxi Driver. There are people who can't be stuffed into categories, or filed into known types. Even Sy isnšt what we expect him to be.

The film succeeds so beautifully, as did Taxi Driver, because its lead is smart enough to know that the way to play this person isn't to mock him but to understand him. Robin Williams gives us a Sy we can fear but we can't hate. Like Robert De Niro, Williams uses those parts of himself that drove him toward fame in the first place: that desperate need to be liked, and to belong. In both Sy and Travis, we viewers know that just a touch of real kindness, and these men wouldn't go to such extremes. They are great pretenders and we never see them coming.

Romanek's thoughtful camera reveals this new world order of the SavMart: generic food boxes on shelves, generic and disposable toys, cameras, employees. Sy's is a colorless world. The Yorkins are always emblazoned in a colorful array. They are not "suburbia," but rather upper middle class America ­ more Pottery Barn than Target. The film tells us that money can buy an appearance, but it can't make people happy.

A picture, a snapshot tells us that we were happy then, we looked good. Sometimes it's too easy to forget that a whole life surrounded the photo. And, as Sy tells us, we don't take pictures of things we want to forget. Sy, a blank slate covering the desperation, sees only things we want to remember. He sees only smiles and good times. He doesn't get the whole picture. He doesn't get to see what happens when we put the camera down.


©2002 Sasha Stone
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